Patient and Family Advisory Committee (PFAC)
Have you had an experience with healthcare that you would like to see improved?
Would you like to share your opinion on what matters most to patients? Do you want to make a difference to health services in your community?
An essential element to high-quality health care is actively including the voice of patients and families to not only improve safe, quality care, but also improve the patient, staff, and physician experience.
Canadian based evidence has shown that PFACs result in: improved patient outcomes, improved safety, reduced wait times, better teamwork to coordinate care, and care providers’ job satisfaction is improved.
Patient engagement means patients and families actively working with health professionals in the design, delivery, and evaluation of health services.
Who can be a Patient Advisor?
Anyone who is a Mosaic Primary Care Network (PCN) patient, over the age of 18, and willing to volunteer for two hours per month. These monthly meetings will be hosted online with other members of the committee to help improve the safety and quality of care for all patients of Mosaic PCN!
